Frequently asked questions

• General topics
• Topics for new subscribers
• Topics for registered subscribers

General topics

What is myAirDeals.com?

myAirDeals.com is a service that alerts you about airfare deals, sales and special promotions on flights to and from the airports of your choice.

How do I pay for an air ticket?

You always pay directly to the airline or travel agent via its website. We do not sell any air tickets ourselves and therefore we do not accept any payments.

Where do the airfare deals come from?

In most cases, the airfare deals come directly from the airlines. We have a dedicated team that checks the airline websites and newsletters on a daily basis. All of the airfare deals we present are hand-picked and verified by our team.

Who should I contact if I want to change my air ticket booking?

You should contact the airline or the travel agent where you purchased the ticket.

Can you help me with my air ticket booking?

Since we do not sell any tickets, we are unfortunately unable to help you with the booking.

I have a question/suggestion

Please contact the support here.

Topics for new subscribers

How can I sign up with myAirDeals.com?

First, select the departure airports and destinations. Next, enter your e-mail address. Finally, choose how often you want to receive e-mails from us. You can also set up a personalized RSS/XML feed or download widgets.

What information do you need?

You only need you to enter your e-mail address and select the airports that you are interested in. We care about your privacy and we will never sell or share your e-mail address.

How much does it cost?

This service is completely free.

How many e-mails do I get?

You will only receive an e-mail from us if there is a new airfare deal that matches the requests. You can set the maximum number of e-mails sent per week in your account settings. If you prefer to use RSS/XML feeds or widgets, you may choose not to receive e-mails at all. 

Topics for registered subscribers

I receive too many e-mails from you

First, try to update your profile and select only the routes you are really interested in. If your departure airport is an active one, such as airports in New York or London, and you opted to watch all destinations from that airport, there can be several new deals every day. If limiting the routes does not help, go to your account settings and limit the number of e-mails you get per week. Uncheck the box to stop receiving e-mails from us entirely.

I am not receiving any e-mails from you

First, check your spam filters to be sure our messages are not blocked. If you do not receive any e-mails or you receive only a few of them, try to update your profile and add routes from your nearby cities as well. Even though we try to cover as many special offers as possible, we have only a limited number of deals from/to smaller cities in our database.

How can I get a password to edit my settings?

Whenever you try want to edit something in your account, a sign-in webpage will appear. If you do not have the your password yet (or if you forgot it), just click at the link on that webpage to have a password sent to your e-mail address.

How can I receive airfare deals alerts via RSS/XML?

Most modern browsers or e-mail clients support RSS feeds and will show you an icon in the address bar when you go to your MY DEALS page. Click that icon to subscribe to the feed. If your browser does not support RSS, just copy and paste the RSS/XML feed URL shown in your account details to your RSS reader.

I cannot find the advertised flight

In some airfare deals, the number of flights on sale is limited and the cheapest flights can sell out fast. Probably, cheap seats on your route are no longer available.

How do I cancel my account?

You can cancel your account here.